We Need More Leaders in the Age of AI
- Sara Scurfield
- Apr 16
- 2 min read

Middle management bloat is real. Even some of the biggest tech companies are among the worst offenders. But a recent article calling for the elimination of all middle managers made me stop and think. That's not a talent strategy, it's a misunderstanding of what good leadership actually does.
If managers were robots overseeing robots, maybe it would make sense. But great managers aren't inbox-clearers or bottlenecks. They're multipliers. They amplify the intelligence, skills, and capabilities of their teams- creating environments where people feel challenged, engaged, and motivated. Done well, that effectively doubles a team's output.
Here's the thing: people aren't machines with an on/off switch. They have hormones, colicky babies, and complex emotional liv
es. The number one driver of high-performing teams is psychological safety, and that doesn't go away with AI. It compounds.
The data backs this up. Gallup research shows that a manager accounts for 70% of the variance in team engagement. Furthermore, Google's Project Aristotle is more relevant than ever and identifies the same core ingredients of high performance:
Psychological Safety: Open dialogue, learning from failure
Clear Goals: Aligned to organizational priorities
Trust and Inclusion: Belonging and mutual respect
Meaningful Coaching: Ongoing feedback and recognition
Strengths Development: Helping people use what they're best at
That's what great leaders do. And we need more of it, not less.
The best leaders I coach embrace technology and AI, but they're equally committed to their own growth: their EQ, their self-awareness, their ability to lead with both clarity and humanity. Every engagement I do starts with a deep dive into core values and personal principles for decision-making, because that foundation is what separates good managers from truly exceptional ones.
Yes, every business needs AI to stay competitive. But AI doesn't build high performing teams. Leaders do.




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